TeamDynamix

When everything and everyone works together seamlessly, you can aim higher and get there faster.

Customer Account Executive

Account ExecutiveSalesFull TimeRemoteTeam 51-200Since 2001Company SiteLinkedIn

Location

United States

Posted

15 days ago

Salary

$90K - $120K / year

Associate Degree3 yrs expEnglishITSM

Job Description

• Own and manage a book of existing customers, driving account expansion, and long-term growth. • Partner with customers to develop and execute win-win negotiation strategies that maximize contract value while strengthening trusted relationships. • Identify and map buying influencers, decision-makers, budgets, and purchasing criteria within assigned accounts. • Develop deep expertise in TeamDynamix’s products & licensing models, enabling confident guidance during commercial discussions. • Proactively engage customers to uncover needs for consulting, implementation, and professional services. • Collaborate closely with Solutions Engineers to lead discovery conversations, position solutions, and deliver product demonstrations for expansion opportunities. • Generate and qualify new opportunities within assigned accounts through proactive prospecting and strategic outreach. • Maintain accurate pipeline management, forecasting, and CRM hygiene.

Job Requirements

  • Associate degree required; bachelor’s degree preferred.
  • 3–5+ years of quota-carrying SaaS sales experience with expansion or account management focus.
  • Highly preferred: Experience in ITSM, ESM, PPM, iPaaS, or related workflow technology markets.
  • Proven track record of driving expansion sales within existing enterprise accounts, particularly within public sector organizations.
  • Experience using Salesforce to manage pipeline, forecast revenue, and track customer engagement.
  • Excellent active listening, critical thinking, and objection-handling skills.
  • Exceptional time management and organizational abilities.
  • Team-oriented with a proven ability to collaborate across sales, solutions, and services teams.
  • Ability to travel multiple times per year.

Benefits

  • Competitive compensation that reflects employees’ skills and contributions.
  • Comprehensive health insurance plans.
  • Wellness programs that promote physical and mental well-being.
  • Traditional and Roth 401(k) savings options with company match.
  • Remote-first with flexible working hours.
  • Prioritized work-life balance, with 15 observed days off in addition to PTO.
  • Family-friendly policies including paid parental leave.
  • Paid life insurance, short-term, and long-term disability insurance.
  • Regular acknowledgment of achievements with recognition programs.
  • Counseling services and resources for personal and professional challenges.
  • Transparent communication about company goals, strategy, and performance.
  • Regular feedback sessions and performance reviews.
  • Anti-bias and anti-harassment training programs.
  • Trust and autonomy in decision-making within your role.
  • Work environment that encourages you to be your authentic self.
  • Flat management structure with approachable leaders who want to hear your feedback.

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