• Own and curate product roadmaps that align with customer needs, market opportunities, and business priorities. • Gather and analyze product feedback and enhancement requests through direct review, documentation, focus groups, and research. • Partner with the product management team to build, validate, and continuously refine the product roadmap. • Collaborate with engineering to identify, scope, design, estimate, and deliver product features. • Document and analyze enhancement requests and trends to inform product direction. • Deliver clear and effective functional product documentation. • Plan, coordinate, and manage product version releases. • Communicate product plans, updates, and value effectively to customers and internal stakeholders. • Assist marketing in communicating product benefits and supporting launch activities. • Participate in root cause analysis to recommend product improvements and enhance product fitness. • Contribute to business process management initiatives by collecting metrics and improving processes. • Conduct research, planning, and integration activities related to mergers and acquisitions. • Act as a project manager on select initiatives as needed. • Assist in developing product pricing strategies as appropriate. • Communicate with colleagues, management, clients, and partners in a professional and courteous manner. • Comply with all company regulations, policies, and procedures.