The educational support system that makes unlimited, 24/7, high-dosage tutoring accessible to ALL students.

Customer Engagement Specialist

Customer Success ManagerCustomer SuccessPart TimeRemoteTeam 1,001-5,000Since 2014H1B SponsorCompany Site LinkedIn

Location

New Hampshire + 3 more

Posted

19 days ago

Salary

$35 / hour

1 yr expEnglish

Job Description

• Lead the in-person implementation of Paper’s GROW high-impact tutoring programs • Coordinate onsite logistics and conduct training sessions • Ensure students are effectively onboarded and supported • Facilitate in-person or virtual enablement training that educate teachers and administrators • Grow and nurture relationships with administrators and teachers • Help expand grassroots approach to high-impact tutoring and district-wide engagement

Job Requirements

Must reside on the East Coast
Must live within a reasonable commuting distance of a major airport to support travel requirements
Demonstrated experience leading in-person program implementation, including logistics coordination and on-site execution
Proven ability to facilitate engaging, effective training sessions for educators or adult learners
Strong organizational skills with the ability to manage multiple priorities during live implementations
Excellent interpersonal and communication skills, with the ability to build rapport with district leaders, teachers, and students
1-2 years of experience in a customer-facing role, preferably in education
Working knowledge of K-12 education industry
Must have laptop and phone that can be used for work purposes
A self-starter who loves a challenge and a strong team player who loves to collaborate

Benefits

Comprehensive & competitive compensation
Health benefits
Retirement plan
Stock options
Vacation days
Sick days
4 extra weeks off including statutory holidays
Paper Days throughout the year
A full Paper Week from Dec 25 to Jan 1
A $500 stipend to set-up your workspace
$100 monthly stipends for on-going workspace needs
Generous paid parental leave
Unlimited access to tutoring and educational support for children of Paper employees