• Partner with GTM and Finance leadership to define revenue operating cadences (weekly pipeline, monthly forecast, etc.). • Build scalable funnel and pipeline frameworks (definitions, stage hygiene, SLAs, handoffs) that create clarity from lead → closed won → retained/expanded. • Own KPI design and reporting (pipeline coverage, conversion, velocity, retention) and drive actions from insights. • Lead capacity planning and coverage models (segmentation, routing, book design) as the business evolves. • Build performance “scorecards” for leadership and frontline managers; enable proactive coaching and early risk detection. • Partner with Legal/Finance to streamline contracting and order forms; define and maintain approval matrices. • Establish scalable “deal desk” practices (as needed) to improve speed, consistency, and governance. • Own the RevOps systems roadmap (e.g., CRM, marketing automation, sales engagement, support/CS tooling, BI) and ensure tools are configured to match processes, not the other way around. • Drive data quality standards and governance (definitions, fields, required inputs, automation, enrichment). • Partner with Data/Analytics to ensure metric consistency and trusted reporting across teams. • Ensure playbooks, documentation, and training are in place for key GTM motions and process updates. • Lead change management: rollouts, communication plans, adoption tracking, feedback loops. • Act as a trusted advisor to GTM leaders, balancing rigor and velocity in a fast-moving, remote-first environment. • Lead a high-performing RevOps team, developing talent and setting a culture of customer-centric, high impact operational excellence.