• Build trusted, consultative relationships with leaders across Sales, Client Development, Marketing, Finance, and Product. • Serve as a strategic advisor—translating business priorities into operational models and actionable insights. • Facilitate alignment across diverse stakeholder groups, creating clarity and shared ownership around key initiatives. • Navigate complex, matrixed environments with a focus on communication, collaboration, and measurable outcomes. • Lead planning, execution, and governance of major revenue operations initiatives. • Manage complex projects from concept to completion, ensuring transparency, accountability, and timely delivery. • Strengthen Mercer’s GTM rhythm through consistent processes across prospecting, QBRs, and pipeline management. • Develop the documentation, frameworks, and operational playbooks that enable scale and repeatability. • Own development of analytical models, dashboards, and KPIs that help GTM leaders make informed decisions. • Deliver analysis that illuminates pipeline health, forecast trends, channel performance, and client lifecycle metrics. • Apply deep knowledge of SaaS and subscription metrics to strengthen predictability and long‑term revenue visibility. • Partner with Data/BI teams to ensure accuracy, accessibility, and integrity of GTM data. • Enhance Salesforce workflows, reporting, and data quality to improve efficiency and seller experience. • Collaborate with platform and enablement teams to optimize Mercer’s broader GTM tech stack. • Assess and recommend tools that support scale, client engagement, and operational excellence across the revenue lifecycle.