• Serve as the primary point of contact for assigned enterprise accounts, building and maintaining strong relationships with key stakeholders, including C-level executives, decision-makers, and end-users across the customer organization. • Understand the unique business needs and goals of each client and proactively identify opportunities to expand our solution footprint and drive upsell/cross-sell opportunities. • Collaborate with internal teams, including Sales Engineers, Customer Success Managers, and Product Specialists, to ensure seamless delivery of services and support to clients. • Conduct regular business reviews and check-ins with clients to review performance metrics, identify challenges, and present solutions to address their evolving needs. • Develop and execute strategic account plans to achieve revenue growth, renewal targets, and customer satisfaction goals. • Accurately forecast your business from top of funnel through closed ACV • Negotiate contract renewals, pricing agreements, and service level agreements (SLAs) to ensure mutually beneficial outcomes for both the client and CData. • Track and manage account health metrics, including usage patterns, adoption rates, and customer feedback, to identify areas for improvement and drive customer retention. • Ensure customer issues are acknowledged and reviewed in a timely manner. • Ensure all accounts remain in good standing through consistent follow-up and communication. • Stay informed about industry trends, competitive offerings, and market dynamics to effectively position CData as a trusted partner and advisor to our clients.