Shippo

We help eCommerce merchants grow by empowering them with the #1 shipping solution tool needed to save time and money.

Strategic Partnerships Manager

Account ManagerSalesFull TimeRemoteTeam 201-500Since 2013Company SiteLinkedIn

Location

Hawaii + 6 moreAll locations: Hawaii, Nevada, New Mexico, Ohio, Oregon, Virginia, West Virginia

Posted

18 days ago

Salary

$130K - $176K / year

5 yrs expEnglishSQL

Job Description

• Develop comprehensive partnership strategies using excellent business judgment to negotiate renewals, upsell potential opportunities & drive favorable commercial outcomes for Shippo. • Set and track account activation and revenue targets. • Identify and drive marketing and promotional opportunities. • Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life. • Provide excellent partner service, research, and market analysis to resolve technical and financial challenges with partners and better represent our users, products, and programs. • Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders. • Analyze performance and present findings to clients, highlighting opportunities or introducing incremental programs. • Contribute data-driven insights to support recommendations. • Leverage cross-functional support teams to ensure partners have access to the product experts and resources they need. • Develop renewal and product cross-sell/up-sell strategies and negotiate business terms on renewals and new agreements.

Job Requirements

  • 5+ years of work experience in strategic partnerships, account management, or business development in e-commerce/marketplace platforms or fulfillment/software/SaaS industry
  • Experience working with technology partners through integrations, product management, program management, and business development engagements
  • Experience in contract management, including cross-functional collaboration with Legal and Strategic Finance on renewals, as well as negotiating with external partners.
  • You are well-versed in advanced Excel (or SQL), Looker, or other Business Intelligence tools
  • You are detail-oriented with a proven track record of solving strategic challenges
  • You possess strong relationship-building skills and are apt to see mutually beneficial opportunities with partners
  • You are technically oriented and understand APIs
  • You have an entrepreneurial, growth mindset, bold ideas, and a know-how attitude to get things done.

Benefits

  • Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents).
  • Pets coverage is also available!
  • Take-as-much-as-you-need vacation policy & flexible working hours
  • One week-long company wide winter slow down
  • 3 Volunteer Days Off (VTOs)
  • WFH stipend to set up your home office
  • Charity donation match up to $100
  • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
  • Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings.

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