Resource Innovations

A women-led clean energy solutions company, ranked #10 in the energy category on the 2022 Inc. 5000 list.

Customer Engagement Account Executive

Account ExecutiveSalesFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Illinois + 2 moreAll locations: Illinois, Oregon, Washington

Posted

19 days ago

Salary

$75K - $80K / year

1 yr expEnglish

Job Description

• Manage and grow relationships with key e-commerce accounts, including but not limited to marketplaces, limited time offerings, kit programs. • Analyze sales data and market trends to identify opportunities for growth and optimization. • Collaborate with internal teams such as marketing, software development, and supply chain to ensure alignment on e-commerce initiatives. • Monitor and optimize product listings, including content, pricing, and promotions, to maximize visibility and conversion. • Provide regular performance reports and insights to stakeholders, highlighting key metrics and areas for improvement. • Stay informed about industry trends, best practices, and changes in e-commerce platforms to maintain a competitive edge. • Resolve any issues or challenges related to e-commerce accounts in a timely and effective manner. • Lead project management efforts for new site launches, coordinating cross-functional teams to ensure timely execution and successful implementation. • Collaborate with the software development team to gather requirements, define scope, and establish project objectives for new site launches. • Coordinate user acceptance testing (UAT) and quality assurance (QA) efforts to ensure that new sites meet functional requirements and deliver an optimal user experience. • Provide training and documentation on new promotions to ensure internal alignment. • Other duties as assigned.

Job Requirements

  • 1+ years of experience in client and account relations.
  • Experience in either retail, e-commerce, or energy efficiency programs.
  • Outstanding communication skills and a high degree of professionalism while representing clients.
  • Enthusiasm for client relations and relationship building.
  • Strong computer skills, including proficiency with Microsoft Office
  • Exceptional time management, forecasting, planning, and problem-solving skills.
  • Experience with Salesforce, Slack, or Asana, a plus.
  • Experience in the energy, sustainability, or environmental management fields, a plus.
  • Interest in sustainability and passionate about making a meaningful impact on the environment.

Benefits

  • three weeks of paid vacation annually
  • paid holidays
  • 401(k) retirement plan with employer match
  • medical, dental and vision coverage
  • parental leave
  • employee assistance program
  • commuter benefits
  • additional supplemental offerings

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