• Provides routine support and maintenance support to current production, and non-production, applications as assigned • Identifies, analyzes, and resolves data and system issues of advanced complexity • Gathers requirements, develops specifications, prepares, and reviews documentation • Develops, validates, and executes comprehensive test plans • Communicates effectively, negotiates changes, and assists in prioritization of tasks with client • May be considered the Subject Matter Expert in their area of application or domain • Provide knowledge transfer and mentoring to team members as necessary • Understands and complies with all enterprise and IS departmental information security policies, procedures, and standards • Works with key project team members to define requirements, design the functional solution, identify and resolve project issues, and ensure the IT solution meets requirements • Builds positive relationships with business operations, IT&S leadership, and vendors • Documents requirements defines scope and objectives, and formulates systems to parallel overall business strategies