Array Behavioral Care

Modern behavioral care from hospital to home.

Informatics Analyst

AnalystAnalystFull TimeRemoteTeam 501-1,000Since 1999H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

18 days ago

Salary

$93K - $117K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Provide ongoing application support to clinical and operational staff, troubleshooting issues and ensuring users have the necessary resources to provide optimal care to Array’s patients. • Act as a liaison between IT and clinical/business teams to manage expectations and resolve issues. • Work with team members to improve usability and adoption of Epic features, ensuring system stability. • Conduct thorough testing of system configurations to ensure expected functionality, data integrity, and user satisfaction. • Identify opportunities to enhance Epic functionality, promoting continuous improvement aligned with clinical and operational objectives. • Provision and configure internal and external Epic users as needed. • Stay up to date with Epic advancements and industry best practices in clinical informatics and EHR optimization. • Coordinate with training teams to develop and deliver comprehensive end-user training on Epic workflows and features. • Collaborate with clinical and operational stakeholders to gather and interpret business and clinical requirements. • Design and refine Epic workflows to improve clinical and operational efficiencies, ensuring alignment with organizational objectives. • Configure Epic modules to support effective implementation and maximize system performance.

Job Requirements

  • A bachelor’s degree in health informatics, Computer Science, Information Systems, or related field required.
  • Minimum of 2 years of experience in healthcare IT, with a focus on EHR implementation, support, and/or workflow optimization.
  • Proven proficiency in Epic Ambulatory required. Epic Ambulatory certification strongly preferred.
  • Experience in configuring or supporting any of these Epic areas helpful and preferred: Urgent Care, MyChart, Provider Finder, Epic Care Link, and/or hands-on Epic Video configuration.
  • Proven experience in supporting and implementing Epic workflows.
  • Knowledge of Epic functionality, customization options, and configuration processes.
  • Experience collaborating with multidisciplinary teams in a healthcare informatics setting.
  • Strong analytical and problem-solving skills, with a focus on achieving results through collaboration and innovation.
  • Excellent communication skills, with the ability to effectively interface with clinical, business, and IT stakeholders.
  • Strong organizational skills and attention to detail.
  • Ability to adapt to a dynamic environment.

Benefits

  • Medical, dental, and vision insurance
  • Employer paid life & long-term disability insurance
  • Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance
  • Flexible spending accounts (FSA) and health savings account (HSA) contributions
  • 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays
  • 401k

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