• Establish and maintain a high level of customer satisfaction. • Effectively manage prospects by developing sound marketing plans and maintaining key information in the prospect database. • Match recycling services with customer needs by demonstrating knowledge of customers, pricing and competition. • Work closely and effectively communicate with Plant Managers and Brokerage Account Managers. • Using in-depth industry and company knowledge, prepare complex proposals and make recommendations on equipment optimization and leasing options. • Maintain current knowledge of external market trends and internal sale strategies. • Reduce lost accounts by diffusing cancellation requests. • Increase revenue and profitability by executing sound plans on retention calls.