Customer Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 10,001+Since 1833H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

19 days ago

Salary

$75.4K - $125.6K / year

Bachelor Degree4 yrs expEnglish

Job Description

• Develop strong relationships with members and understand their business needs, challenges, and goals • Support new client implementations of RetinaOS, including requirements gathering, user training, and post-implementation support • Collaborate with technical teams for smooth integration of technology • Train new and existing clients on RetinaOS • Analyze usage data to drive technology adoption

Job Requirements

  • Bachelor's degree is preferred and/or equivalent combination of course work, certification and/or experience in healthcare
  • 4+ years of relevant experience
  • Excellent communication and interpersonal skills with the ability to build strong relationships with clients and internal teams
  • General knowledge of healthcare is preferred
  • Willingness to develop business acumen related to ophthalmology space, including knowledge of EMR and Practice Management systems
  • Proven ability to manage multiple clients and projects simultaneously

Benefits

  • Competitive compensation package
  • Annual bonus or long-term incentive opportunities

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