A pioneer in K–12 education, Amplify partners with educators to make learning rigorous and riveting for every student.
Regional Vice President, Customer Success and Development – Inside/Small Accounts
Location
United States
Posted
21 days ago
Salary
$180K - $205K / year
Job Description
Job Requirements
- Bachelor’s Degree or equivalent related work experience
- 10+ years of management and operations experience, with at least 5 years leading/growing teams in Customer Success, Professional Services, or a related field
- Proven track record of managing large teams (20+ direct/indirect reports, managing through layers) and complex workforce structures (including contingent/contract workers)
- 8+ years of experience in small account management, customer success, or educational leadership with a focus on scaled customer engagement models, forecasting renewals, retention and lifecycle management for capacity at scale
- 3+ years of designing or operating pooled, tech-touch, or hybrid models for small or high-volume accounts
- Demonstrated experience developing and managing significant budgets, with a track record of optimizing spend and delivering ROI
- Strong experience and proficiency with Gainsight, Salesforce, and Google Workspace to drive renewals and manage capacity at scale
- Exceptional written and oral communication skills, with the ability to influence and collaborate with customers, cross-functional teams, and C-suite executives.
Benefits
- 401(k) plan
- stock options
- competitive health insurance and mental health options
- basic life insurance
- paid time off
- parental leave
- access to best-in-class development programs
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