Billing Support Specialist III

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

35 days ago

Salary

$44.8K - $64.6K / year

High School2 yrs expEnglish

Job Description

• The primary role of the Billing Support Specialist III is to perform administrative tasks to facilitate daily invoicing in the Foundation/WCSS environment. • This role supports the workstream and its impact on the revenue cycle and KPI results. • The Billing Support Specialist III will be responsible for the collection, compilation, and distribution of documents required to successfully complete the accurate and timely invoicing and payment of shipped orders for plants assigned. • Create the SOC in Foundation and email it to the appropriate sales rep and others to begin the invoicing cycle. • Review the SOC and related files for completeness and accuracy to determine readiness to bill. • Help to research and resolve the status of all unbilled shipments. • Provide guidance to departments for any required updates and adjustments. • Review and reconcile the variances as it relates to invoicing discrepancies. • Use the standard instructions for CQT facilitation. • Respond to general inquiries from the plant, CSR, or sales team.

Job Requirements

  • High School Diploma or GED required
  • 2+ years of relevant experience
  • Experience in the use of an invoicing system, preferably WCSS
  • Use of multiple systems/applications at once
  • Experience in paperless invoicing is preferred
  • Intermediate skills in Microsoft Excel
  • Strong attention to detail and Problem-Solving Math skills including percentages, averages, and multiplication/division with a calculator
  • Preferred skills: G-Suite for Google Sites, Forms, Sheets, Calendar
  • Invoicing for a manufacturing facility
  • Strong verbal and written communication skills.

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • disability insurance
  • 401(k) with company match
  • life insurance
  • other voluntary supplemental insurance coverages
  • parental leave
  • adoption assistance
  • tuition assistance
  • employer/partner discounts

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