ModSquad

The Associate Community Manager will support social media community managers and strategists by developing social media content for diverse clients, involving tasks like delivering operational duties, brainstorming content, and monitoring social media platforms for trends. Responsibilities also include writing and editing blogs, reporting KPIs, and managing customer responses across various forums and social media tools.

Associate Community Manager supporting social media content development for various clients

Customer Support Representative handling inbound calls and emails for property tax software

The role involves serving as the first point of contact for inbound customer inquiries, providing a warm and helpful experience regarding a property tax reduction software client. Key duties include responding to phone calls and answering questions about the client’s services and sign-up process, as well as providing updates on existing accounts.

Customer Support Representative for property tax inquiries in a fully remote team.

Monitor and moderate social media feeds, respond to inquiries, escalate security issues, and adhere to evolving workflows and rules.

Customer Service Representative for remote property tax inquiries.

Inbound Phone Support Representative for insurance tech company

Customer Support Specialists assisting players in live MMO environments

Enterprise Analytics Engineer managing data architecture and analytics best practices