• Converting qualified leads generated by the Inside Sales and SDR teams, and taking them to successful closure. • Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, sdrs and customer success to own and drive this initiative. • Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure. • Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges. • Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems. • Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers. • Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti. • Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing. • Upsell additional Zenoti products and services to existing customers. • Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff.