• Process billing transactions accurately and in a timely manner using billing software or systems • Generate and distribute invoices to customers based on billing schedules and agreements • Ensure billing information is entered correctly, including rates, quantities, discounts, and taxes • Review billing data for accuracy and completeness, identifying and correcting errors as needed • Verify billing documents against contracts, purchase orders, and other relevant records to ensure consistency • Resolve any discrepancies or issues related to billing information or documentation • Investigate and resolving billing discrepancies, disputes, and customer inquiries promptly and professionally • Communicate with internal departments and external customers to gather information, clarify billing details, and address concerns • Maintain accurate billing records, documentation, and supporting files for audit and reference purposes • Organize and archive billing documents in accordance with company policies and regulatory requirements • Generate billing reports and analyses to track billing activities, monitor account balances, and identify trends or anomalies • Provide insights and recommendations based on billing data to improve billing processes and optimize revenue collection • Collaborate with other departments, such as sales, customer service, and accounting, to ensure alignment on billing-related matters • Assist with month-end and year-end closing processes, including reconciling accounts and preparing reports as needed • Provide excellent customer service to internal and external stakeholders, addressing billing inquiries and resolving issues courteously and efficiently • Build and maintain positive relationships with customers to ensure satisfaction and retention • Other duties as required.