Nteractive

“Experience Architects”. A global brand experience & sponsorships agency connecting brands with audiences.

Director, Client Services

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 51-200Since 2010H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

$120K - $130K / year

Bachelor DegreeEnglish

Job Description

• Serve as the executive lead and primary point of contact for the confidential account • Build deep, trusted relationships with senior client stakeholders • Ensure flawless execution of projects, events, and global programs • Lead and inspire embedded Nteractive teams within the account • Set strategic direction to drive long-term growth and impact • Align Nteractive and client organizational structures for scalability • Identify and lead new growth and advisory opportunities • Own account financial performance, budgets, and profitability • Partner with the CCO and Global Head of Client Services on financial targets • Mentor and develop high-performing teams • Collaborate with executive leadership and cross-functional teams • Represent Nteractive on-site at major client events • Lead client feedback and continuous improvement initiatives • Support high-profile pitches and RFPs • Act as the voice of the client at executive level • Network within the industry to build future talent pipelines • Ensure strong governance and operational excellence

Job Requirements

  • A strong growth mindset and proactive leadership approach
  • Excellent relationship-building and interpersonal skills
  • Proven ability to lead, manage, and inspire teams
  • Highly organized with strong attention to detail
  • Ability to manage multiple complex projects simultaneously
  • Confident, persuasive written and verbal communication skills
  • Collaborative, solutions-focused mindset
  • Passion for delivering exceptional client service

Benefits

  • PTO – 20 days plus public holidays
  • Summer Hours
  • 401k – access to fund for employer contributions
  • Health Care – employee cover 100%, dependent cover 25%
  • Dental & Vision – 50% cover
  • Life Insurance
  • Health Advocacy Program
  • Wellbeing & Inclusion Initiatives including access to an EAP
  • Family Leave & Adoption Assistance
  • Rewards & Recognition incentives
  • Volunteering Day
  • Cell & Wi-Fi allowance
  • Generous Talent Referral Scheme
  • Time Off in Lieu

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