Iron Mountain

We protect, unlock, and extend the value of your information and assets throughout the entire lifecycle.

Client Services Manager

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 10,001+Since 1951H1B SponsorCompany SiteLinkedIn

Location

Florida + 3 moreAll locations: Florida, Kansas, North Carolina, Texas

Posted

18 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Lead the implementation and ongoing management of assigned programs • Maintain comprehensive program documentation • Lead the onboarding process for new clients • Effectively communicate client requirements • Prepare business review decks and participate in discussions • Monitor program revenue, profitability, and overall health • Manage program risks and issues • Collaborate with the Business Development team

Job Requirements

  • Bachelor’s Degree or equivalent experience
  • 5 years in account management and/or client services
  • Demonstrable proficiency in Microsoft Office applications
  • Ability to evaluate, troubleshoot, and resolve client issues
  • Exceptional written, verbal, and presentation skills
  • Strong time management skills

Benefits

  • Flexible work arrangements
  • Professional development

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