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CRM Specialist
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
36 days ago
Salary
$32 - $38 / hour
Bachelor Degree2 yrs expEnglish
Job Description
• Build and schedule email campaigns across multiple brands by following and/or creating calendars, briefs, and related documentation
• Support execution of promotional and seasonal campaigns tied to key business moments
• Write and/or edit email copy as needed, including subject lines, preheaders, and body copy updates, while adhering to brand voice and guidelines
• Partner with the creative team to request and coordinate assets required for campaigns
• Own end-to-end QA to ensure accuracy across copy, links, images, targeting, personalization, send timing, and related requirements
• Maintain strong campaign organization, including naming conventions, documentation, and calendar updates
• Monitor sends and proactively flag issues or risks
• Support basic segmentation setup and other email-adjacent needs as required, including setting up promotional codes for campaigns
• Support reporting on email performance by using established Looker dashboards to pull requested data and summarize campaign results
Job Requirements
- 2–4 years of experience in CRM, email, or lifecycle marketing
- Hands-on experience executing email campaigns within an ESP
- Strong attention to detail and a proven ability to QA campaigns thoroughly
- Comfort working from detailed and/or directional calendars and campaign briefs
- Strong organizational and time-management skills
- Clear written communication skills and the ability to manage multiple priorities
- Experience with Klaviyo (preferred) or a similar ESP
- Exposure to SMS marketing or interest in expanding into SMS execution
- Experience working across multiple brands or lines of business
- Experience in e-commerce or DTC marketing environments
Benefits
- Remote-first workplace (since 2016!)
- Competitive pay
- Annual bonus potential
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- Generous PTO.
- Wellness benefits
- Online learning resources & trainings
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
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