Protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world.
Technical Support Engineer
Location
United States
Posted
25 days ago
Salary
Not specified
Job Description
Job Requirements
- Bachelor’s degree preferred in a related technical field.
- 5 years in enterprise software customer support and/or IT related support.
- Proficient knowledge of Windows based Desktop and Server OS
- Proficient knowledge of Mac OS (preferred)
- Strong dedication to customer care.
- Strong team interaction skills.
- Excellent verbal and written communication skills, in person, by telephone, and with large teams.
- Ability to understand and analyze customer technical needs.
- Ability to participate, contribute, and interact with Pre-Sales Technical Engineers, Product Management, Development, Technical Support and Sales teams.
Benefits
- Diverse work culture
- Flexible work hours
- Continuous learning opportunities
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