Duna

The new standard in compliance

Field Engineer

Field EngineerField EngineerFull TimeRemoteTeam 51-200Company SiteLinkedIn

Location

United States

Posted

36 days ago

Salary

Not specified

English

Job Description

• Work closely with customers to help them successfully implement and use Duna’s product • Act as the technical point of contact for integrations, onboarding, and product rollouts • Technically scope requirements early in the implementation process • Troubleshoot implementation issues and guide customers toward scalable solutions • Collaborate closely with product, engineering, and growth to improve implementation flows and customer experience • Help shape how Duna works with customers by improving documentation, tooling, and processes

Job Requirements

  • Comfortable working at the intersection of technology, product, and customers
  • Clear communicator who enjoys explaining complex ideas in simple, human terms
  • Strong problem solver who stays calm in ambiguous or fast-moving situations
  • Systems thinker — you understand how customer decisions impact the product and vice versa

Benefits

  • Health insurance
  • Flexible working hours
  • Professional development opportunities

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