• Responsible for design, installation, and support of LPS & video capture systems • Work collaboratively with commercial team to design solutions and win new business • Ensure systems operate within outlined service level agreements • Assist with product validations and regional QA • Monitoring, maintenance, and updating of existing system infrastructure • Project Management to manage multiple projects concurrently • Build and maintain strong working relationships with customers and partners • Generate design, contractor scope of work and 'as built' documentation • Quick resolution of issues via effective troubleshooting • Training of internal and external stakeholders • Providing technical pre sales support to Sales staff