• Contacts a minimum of 80% of customers within an assigned territory each month • Utilizes provided tools to target growth within the Independent Medical Distributor and Independent Retail Pharmacy market segments • Stays informed on promotional programs, competitive products, and merchandising-marketing practices • Partners with internal departments to assist customers with order status, product returns, pricing discrepancies, and inquiries on account balance • Places orders over the phone and resolves after-sales inquiries • Collaborates with Field Sales Consultants and other teams to uncover customer needs • Assists in collecting past due balances • Participates in sales meetings, training programs, and industry conventions • Participates in special projects and performs other duties as required