New Ideas. Better Results.

Manager, Patient Services – Strategy and Implementation

ManagerManagerFull TimeRemoteTeam 201-500Since 2012H1B SponsorCompany Site LinkedIn

Location

United States

Posted

38 days ago

Salary

$160K - $175K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Manage project teams in the delivery of cross-functional projects across multiple areas of expertise, primarily focused on patient services but also including product/program commercialization, launch, strategy, and organizational excellence • Support project leadership in the development of project objectives; develop and manage project plans • Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion • Design, execute, analyze and synthesize primary and secondary research efforts • Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies • Regularly engage senior-level clients • Recruit, develop and manage top talent • Identify business opportunities and support new business acquisition

Job Requirements

Demonstrated expertise and experience in patient services commercialization, launch strategy, operations and continuous improvement in efficiency
Experience with patient journeys, process flows/mappings, business rule design, and voice of the customer analysis
Demonstrated expertise in supporting the development of effective U.S. patient services strategies
Subject matter expertise in the areas of patient access, affordability, and adherence services
Experience in / understanding of key market access stakeholders, including patient services, payer, field/sales, trade and channel, marketing, regulatory/compliance
Experience in / understanding of strategy, implementation and execution in support of program operations and design
Experience in / understanding of evolving healthcare policy and impact on access
Demonstrated subject matter expertise in both the medical and pharmacy benefit across all major US payer segments (e.g., Commercial, Medicare, Medicaid, and Federal Markets)
Demonstrated knowledge of reimbursement methodologies across core sites of care, including physician offices / clinics, hospital outpatient departments, hospital inpatient, and long-term care settings
Prior experience fielding primary market research initiatives in support of commercial strategy campaigns
Demonstrated ability to lead multiple workstreams across matrixed teams
Strong analytical and problem-solving skills
Excellent written and oral communication skills

Benefits

401k - generous employer match with immediate vesting and financial planning resources
Comprehensive medical, dental and vision coverage options effective day 1 of employment
Flexible spending account (FSA) or Health Savings Account (HSA)
Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options
Paid parental leave for all new parents
Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)
Employee Assistance Program
Generous paid time off including vacation, sick days, floating and company holidays