• Lead multiple large projects and/or programs simultaneously • Provide strategic direction across lines of business • Direct and monitor project managers and program team members • Mentor and develop less experienced project managers and team members • Set team direction and establish clear goals and deliverables • Assist in the creation of business cases • Define and clarify project scope and objectives • Develop and monitor program and project plans • Develop and manage project schedules • Develop and monitor program and project budgets • Ensure deliverables align with established plans • Determine appropriate organizational structure for program/project teams • Identify roles and responsibilities across teams • Coordinate activities across multiple organizational functions • Ensure technology solutions and services meet company standards and user requirements • Identify and develop mitigation plans for critical program issues and risks • Monitor overall program progress and performance • Escalate issues as appropriate • Serve as primary liaison to steering committees and program sponsors • Provide program-level reporting and executive communications • Communicate progress, risks, and outcomes to project teams, sponsors, and management • Assign work and ensure results are consistent with strategic plans • Motivate and guide cross-functional teams • Foster collaboration and accountability • Promote a high-performance culture