Palm Ventures
Turning Ideas into Business
Enterprise Client Partner
Location
Texas
Posted
36 days ago
Salary
$210K - $240K / year
English
Job Description
• Own, deepen, and expand Localytics' most important enterprise relationships.
• The Client Partner is the single-threaded owner of named enterprise accounts and is accountable for retention, expansion, and long-term value creation.
• This role drives growth by evangelizing Localytics across customer organizations, building executive relationships, and systematically expanding our footprint of new apps, increased allotments, additional products, and services.
• Not a reactive support role; the Client Partner is a growth owner, executive relationship builder, and strategic operator responsible for turning Localytics' best customers into its largest and most durable revenue streams.
• Act as the primary relationship owner across the customer organization—from senior practitioners to VP, SVP, and C-suite sponsors.
• Help enterprise customers deeply understand how their apps perform and how engagement marketing drives business outcomes, using Localytics analytics.
• Guide customers toward building and scaling a world-class engagement marketing program, including best practices, operating models, and measurement.
• Evangelize Localytics across business units, departments, regions, and apps to expand adoption and strategic relevance.
• Establish, own, and execute multi-year account plans aligned to customer objectives and Localytics growth goals.
• Drive complex expansions involving multiple stakeholders, products, apps, and buying centers.
• Partner closely with Product and Engineering to translate stated and unstated customer needs into roadmap influence and solution design.
• Serve as the company's early-warning system, surfacing churn risk, competitive threats, and expansion opportunities before they appear in revenue.
• Enable customers to deploy, adopt, and scale Localytics across their organization—acting as an internal champion and educator.
• Contribute to the development and documentation of enterprise account management playbooks, processes, and best practices.
Job Requirements
- Strong sales instincts paired with a consultative, value-based approach
- Proven ability to drive expansion within complex enterprise accounts
- Comfortable owning a quota tied to retention and expansion, not just new logos
- Skilled in influence, evangelization and persuasion. Align multiple stakeholders toward a shared outcome
- Demonstrated success managing a portfolio of $100k–$500k+ ACV enterprise customers
- Strong sales instincts paired with a consultative, value-based approach
- Experience navigating complex org charts, buying committees, and political dynamics
- Proven ability to drive expansion within complex enterprise accounts (finance, telecom, retail preferred)
- Deep customer empathy with a focus on business outcomes, not features
- Ability to interpret ambiguous or incomplete signals and turn them into clear action plans
- Strong at conceptualizing and orchestrating solutions using cross-functional resources (Product, Eng, Marketing, Support)
- Owns problems end-to-end and drives resolution without dropping the ball
- Reasonably analytical; comfortable with numbers, metrics, and performance analysis. Some data analysis skills; 'fluent' in algebra and drawing insights from data
- Solid conceptual grasp of SaaS products, product development, and technical tradeoffs
- Working knowledge of consumer marketing frameworks and related technology stacks
- Exceptional listener who can distill complex ideas into clear, plain language
- Strong written and verbal communication skills; credible with both practitioners and executives
- Effective project manager who can coordinate internal and external stakeholders
- Thrives in cross-functional, distributed, and global environments
- Thoughtful and action-oriented
- Clear, direct communication
- Analytical and data-driven
- Deeply customer-oriented
- Eager to learn and adapt
- Trustworthy and accountable
Benefits
- $210k - $240k OTE, commensurate with experience and capabilities. Uncapped commissions. We will reward extraordinary work and outcomes.
- Competitive equity package in the form of RSUs
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