DISHER delivers innovation in engineering, manufacturing, and product development through a team of 100+ talented minds.
Senior Director, Client Services
Location
United States
Posted
24 days ago
Salary
Not specified
Job Description
Job Requirements
- 10+ years of progressive experience in Client Services, Customer Success, Account Management, or Consulting, with at least 5 years in a senior leadership role (Director or above) managing managers and global teams.
- Bachelor's degree in Business, Marketing, Supply Chain, or related field, or equivalent combination of education and experience.
- Demonstrated success in building, scaling, and managing a high-retention, high-growth organization, ideally within a Services, Supply Chain, or Logistics business model.
- Deep analytical fluency and proficiency with CS or CRM platforms (e.g., HubSpot, Salesforce) for data-driven decision-making.
- Exceptional leadership, coaching, and presentation skills with a proven ability to communicate effectively with C-suite executives both internally and externally.
- Demonstrated experience in building a consultative customer engagement operating model with ability to influence and engage stakeholders at all organizational levels.
- Excellent communication skills, with the ability to influence executive stakeholders.
- Demonstrated ability to create executive-level presentations, reports, and correspondence.
- Exceptional interpersonal and relationship-building capabilities.
- Willingness to travel 25% of time.
Benefits
- Health insurance
- Professional development opportunities
- Work-life balance
- Supportive and collaborative environment
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