Autonomous Heavy Equipment

Customer Success Technician

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50H1B SponsorCompany Site LinkedIn

Location

Texas

Posted

25 days ago

Salary

$70K - $100K / year

2 yrs expEnglish

Job Description

• Travel to customer sites (50%+ travel required) for installations of Teleo’s hardware, electrical, and network systems • Work with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment • Measure and integrate mechanical and electrical components • Install and optimize on-equipment systems and network infrastructure • Troubleshoot mechanical, electrical, and connectivity issues • Support new vehicle, control station, and network deployments • Perform routine maintenance and service visits

Job Requirements

2+ years of experience in a Technician or Mechanic role
Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields
Experience integrating mechanical, electrical, and hydraulic systems preferred
Hands-on experience with electrical systems, including rework and splicing
Ability to use electrical test instruments (multimeter, continuity tester, etc.)
Comfortable working from technical drawings and schematics
Proficient with computers (email, chat tools, spreadsheets, documentation)
Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies
Physically capable of performing field work, including lifting, climbing, and working on heavy equipment
Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel)
Strong communication skills and professional customer interaction
Fluent in English (written and spoken)
Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment
Strong work ethic and accountability