High-value insights, high-impact decisions
Manager, Customer Care
Location
California
Posted
27 days ago
Salary
$94K - $114K / year
Job Description
Job Requirements
- A bachelor’s degree (B.A. or B.S.) is preferred
- 5-10 years of experience in people leadership and/or customer service within healthcare, biotech, or laboratory settings; oncology experience is preferred
- 3+ years of relevant experience as a people leader in a team lead, supervisor, or similar role
Benefits
- competitive compensation and benefits
- committed to fostering an inclusive workforce
- significant career opportunities
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OnshoreOnshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious, and collaborative professionals to help drive our next phase of expansion. We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity, and inclusion within our organization.
Client Success Associate Location: This position is remote , with preference to candidates located in Houston . Who we are looking for: 3-5 years of experience in a Client Success, Account Management, or other customer-facing role. Exceptional communication and interpersonal skil...
