Team Lead, Professional Customer Service Support
Location
Tennessee
Posted
26 days ago
Salary
$86.7K - $173.3K / year
Job Description
Job Requirements
- Bachelor’s degree in medical technology; Bio-Medical engineering or other science or engineering field.
- Minimum of 5 years of relevant experience with instrumentation utilized in a laboratory environment and 2 recent years of experience providing technical product application and/or hardware support.
- Must live in the territory.
- Experience with Alinity s is preferred, Alinity c and GLP experience is a plus.
- Knowledge of regulations and standards affecting IVDs and Biologics.
- Knowledge and experience in managing operations impacted by Quality Systems, cGMP requirements, and a high level of FDA and third-party scrutiny.
- Strong analytical, communication, and project management skills are essential.
Benefits
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
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