• Manages and grows relationships to drive land, expansion and renewals across all solutions within established accounts • Acquires net new customers, within assigned account base • Pursues leads identified by aligned Lead Generation/Business development representatives • Minimizes churn and maximizes retention in assigned accounts • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions • Influences and works closely with vendors/partners to achieve required results • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast • Develops open and effective channels of communication in with each client within the assigned account • Encourages revenue growth by inspiring clients to additional services • Becomes the reliable point of contact for clients that is required to establish a strong business relationship • Takes ownership of a range of accounts within the assigned segments • Determines the best solution requirements for each client that can be deployed by other departments • Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization • Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability • Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost