• Manages and grows relationships to drive land, expansion and renewals across all solutions within established accounts. • Acquires net new customers, within assigned account base. • Pursues leads identified by aligned Lead Generation/Business development representatives. • Minimizes churn and maximizes retention in assigned accounts. • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process. • Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. • Influences and works closely with vendors/partners to achieve required results. • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. • Develops open and effective channels of communication in with each client within the assigned account. • Encourages revenue growth by inspiring clients to additional services. • Takes ownership of a range of accounts within the assigned segments. • Determines the best solution requirements for each client that can be deployed by other departments. • Builds enduring relationships and displays an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization. • Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability. • Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost.