• Provide Accounts Receivable and Collections services to customers for all Lines of Business supported • Act as expert advisor on Accounts Receivable and Collections services • Research and resolve a variety of complex internal and external inquiries • Perform moderate to complex Accounts Receivable activities including billing, cash application, and reconciliation • Create, review, and recommend necessary documents to generate customer billing • Use a data-driven approach in resolving billing disputes and payment issues • Resolve outstanding aging balances for accounts • Execute internal and external collection activities • Recommend billing adjustments, write-offs, and customer refunds to management • Prepare timely and accurate billing and reconciliation reports