• Managing multiple activities with multiple timelines ensuring USAC program activities are on track with overall project timeline • Consulting and advising on policy and procedural questions • Investigating, and solving unique and complicated problem situations • Provide training and guidance to help onboard new USAC team members • Provide priorities and work direction for business analysts supporting payroll-related activities for USAC payroll projects • Perform user testing and sign-off for configuration, integrations and reporting supporting USAC payroll processes • Partner with IT lead on identifying, configuring, and testing solutions in Workday • Serve as subject matter expert for USAC payroll processes • Engage cross-team resources when necessary • Escalate issues specific to a Center of Excellence to appropriate owner, as needed • Review and approve business requirements as input to change request process for operations • Provide best practices to other area payroll projects • Raise suggestions for process improvement and lead or participate in efforts to implement, as appropriate