Director, GTM Operations

Product MarketingProduct MarketingFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

31 days ago

Salary

$190K - $215K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Own and rebuild the end-to-end marketing operations function, including GTM systems, data architecture, campaign taxonomy, and a unified attribution and performance measurement framework that credibly ties marketing activity to pipeline and revenue. • Serve as the primary owner of marketing systems and infrastructure, including Salesforce GTM workflows, object models, and swim lanes, ensuring clarity of ownership, governance, and scalability across a shared enterprise instance • Navigate and resolve access, ownership, and governance constraints across systems and data, partnering with IT, Engineering, and Analytics to establish clear operating models and decision rights • Define and maintain the data models, workflows, and handoffs that connect marketing activity to pipeline, forecasting, and revenue reporting • Establish and own the operational and reporting cadence for marketing performance, including data refresh cycles, attribution reporting, forecasting inputs, and post-campaign analysis, ensuring outputs are trusted, repeatable, and decision-ready at the executive level • Partner with Marketing leadership to translate GTM strategy into scalable systems, data models, and operational workflows, ensuring consistency across tools and reporting layers • Own marketing data quality, integrity, and governance, including definitions, taxonomy, documentation, and change management • Bring an AI-driven growth mindset to scaling impact and driving ongoing efficiencies, while ensuring work is high-quality and brand aligned • Provide executive-ready visibility into marketing and GTM performance by delivering clear, actionable reporting and insights • Partner with Finance to support budget governance, planning inputs, and performance measurement, ensuring alignment between spend, pipeline, and outcomes • Proactively assess gaps and failure points across systems, data, and processes, and lead prioritization, remediation, and rebuild efforts to support GeneDx’s evolving GTM strategy • Collaborate closely with Business Operations & Enablement to support adoption of operational systems, while maintaining clear ownership of tooling, data integrity, and performance measurement.

Job Requirements

  • Bachelor’s degree in Marketing, Business, Analytics, or a related field required
  • Master’s degree preferred but not required
  • 8–12 years of experience in marketing operations, revenue operations, or GTM operations roles
  • 3–5 years of people management experience
  • Deep hands-on experience with Salesforce and marketing automation platforms in complex B2B environments
  • Experience supporting multi-channel GTM motions including demand generation, ABM, lifecycle, and field sales
  • Proven track record operating in high-growth, complex, or regulated environments preferred (healthcare, diagnostics, life sciences a plus)

Benefits

  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits

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