Peak Support
Exceptional customer service and business process outsourcing for high-growth companies
E-Commerce Customer Support Representative
Location
United States
Posted
37 days ago
Salary
Not specified
2 yrs expEnglish
Job Description
• Assist customers with placing orders over the phone
• Provide clear information about products, sizing, and availability
• Support customers with payment concerns and website navigation
• Handle inquiries related to existing orders
• Perform supplemental tasks during low call volumes
Job Requirements
- 1–2 years of customer service experience is required
- Exceptional attention to detail and accuracy
- Ability to perform repetitive tasks while maintaining focus and consistency
- Strong problem-solving skills
- Adaptability to evolving procedures and processes
- Excellent communication skills
- Empathy and patience in handling customer inquiries and concerns
Benefits
- Work-from-Home PLUS model
- Encouraging and performance-driven culture
- Opportunities for growth
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