Level AI
Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
Partner Manager – Resale
Location
United States
Posted
28 days ago
Salary
Not specified
Bachelor Degree7 yrs expEnglish
Job Description
• Carry a quota tied to Five9 resale revenue
• Drive partner-sourced and partner-influenced pipeline
• Lead joint account planning across strategic territories
• Maintain accurate forecasting of Five9-related opportunities
• Ensure deal registration process compliance and visibility
• Embed with Five9 regional sales leadership and RVPs
• Conduct recurring pipeline syncs with Five9 AEs
• Identify whitespace opportunities within target accounts
• Facilitate joint selling motions between internal sales and Five9 field teams
• Build relationships with Five9 VP and senior leadership stakeholders
• Participate in executive business reviews (QBRs)
• Align on GTM priorities, pipeline strategy, and expansion plans
• Deliver enablement sessions to Five9 sales teams
• Partner with Marketing on co-branded campaigns and regional events
• Drive awareness of product releases, integrations, and success stories
• Identify opportunities to mature and scale the resale program
Job Requirements
- 7+ years in channel, alliances, or field sales within SaaS
- Direct experience working with Five9 (required)
- Strong understanding of resale/ISV partner motions
- Experience carrying a revenue quota
- Executive presence and field credibility
- Proven ability to drive pipeline and close revenue through a partner
- Background in CCaaS, contact center, or CX technology strongly preferred
Benefits
- Revenue growth through the Five9 resale partnership
- Sourced and influenced pipeline generation
- Field alignment with Five9 regional sales teams
- Executive relationship management
- Deal registration discipline and joint forecasting
- Enablement and activation of Five9 AEs & ADs
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