• Build and maintain strong relationships with key partners reselling KnowBe4 products • Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps • Develop a comprehensive understanding of your partners business and operations • Conduct initial onboarding with assigned partners • Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets • Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools • Communicate the value of reselling KnowBe4 to increase partner investment • Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment • Maintain clear and consistent communication with various teams at partner organizations • Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns • Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI • Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship • Monitor partner performance and track key performance indicators (KPIs) • Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting • Maintain accurate and thorough records in Salesforce.com • Ensure partner compliance with partner agreements • Drive adoption of company programs among assigned partners • Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership