• Configure and operate monitoring, logging, and tracing tools; collaborate with developers to enhance application logging for problem detection. • Build operational dashboards, create alerts and automation workflows to guarantee system reliability and uptime; define and track key reliability metrics. • Monitor system performance and reliability, implement improvements and additional alerts as necessary. • Work closely with software engineering teams to design and implement robust, reliable systems. • Write and maintain automation tasks to streamline infrastructure and development processes. • Participate in a 24/7 on-call rotation to respond to alerts and incidents; perform root cause analysis and post-mortem reviews. • Implement and manage security and compliance best practices across infrastructure and CI/CD pipelines. • Manage and optimize AWS EKS Kubernetes clusters for deployment, scaling, and operation of containerized applications. • Design, build, and maintain scalable, customer-facing infrastructure on AWS using Terraform. • Collaborate with developers and QA teams to streamline code deployment and testing workflows. • Partner with Database Administrators to gather requirements and configure database connection parameters. • Provide support for Linux-based environments across development, staging, and production.