Northwestern Medicine

What makes us better, makes you better.

Technical Analyst, ITSM Generalist

Support EngineerSupport EngineerFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

37 days ago

Salary

$3.8K - $5.0K / hour

Bachelor Degree3 yrs expEnglishDistributed Systems

Job Description

• Develops proficient competence for assigned services and systems while grasping the integration and interaction of all supported services and systems • Provides guidance and support for computing platforms and systems integration • Actively participates in on-going processes to integrate end users requests with software functionality • Contributes to analysis and recommendations relating to performance and/or capacity of systems to ensure reliability for current and/or future use • Provides diagnostic skills and expertise to coordinate problem determination and resolution, with vendors and manufacturers, across the full range of NMHC distributed systems IT environment

Job Requirements

  • 3+ years technical experience
  • Excellent verbal and written communications skills
  • Bachelor's in related field (or equivalent experience)
  • 3+ years of experience in core discipline in the healthcare industry

Benefits

  • Health insurance
  • 401(k) matching
  • Tuition reimbursement
  • Loan forgiveness
  • Lifecycle benefits

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