• Collaborate with the sales team to identify customer needs and design tailored ServiceNow solutions. • Deliver compelling product demonstrations, proofs of concept, and presentations showcasing the value and capabilities of the ServiceNow platform. • Address technical questions and objections during the sales process with confidence and clarity. • Understand customer requirements and translate them into effective ServiceNow solutions aligned with their business goals. • Work with cross-functional teams, including professional services and product management, to develop and document solution proposals. • Act as a technical advisor and trusted partner to clients, guiding them through the evaluation and decision-making process. • Build strong relationships with key stakeholders to ensure customer satisfaction and foster long-term partnerships. • Stay updated on the latest ServiceNow product enhancements, industry trends, and best practices. • Provide feedback to the product team to improve solutions based on customer input. • Support marketing efforts through webinars, white papers, and other technical content as needed.