Samsara
Pioneer of the Connected Operations Cloud
Sales Engineer I – SE Desk
Sales EngineerSales EngineerFull TimeRemoteTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn
Location
Alaska + 8 moreAll locations: Alaska, California, Connecticut, New Jersey, New York, Maryland, Massachusetts, Rhode Island, Texas
Posted
146 days ago
Salary
$55.5K - $74.6K / year
Bachelor Degree1 yr expEnglishCloud
Job Description
• Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
• Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation.
• Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts.
• Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
• Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
• Update and manage internal hardware and software lab infrastructure, both in office and remote kits.
• Coordinate and participate in new product testing activities.
• Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
• Coordinate cross functional communication to ensure prospect sucess (RFP responses, Product Feature REquest management, Customer Support triaging, etc.)
Job Requirements
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Preferred 1+ years experience working with customers in a pre-sales or support capacity
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: cloud software, networking, automation and control systems
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
Benefits
- Full time employees receive a competitive total compensation package along with employee-led remote and flexible working
- health benefits
- flexible working hours
- Professional development opportunities
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