Michael Baker International

We Make a Difference

Salesforce CRM Technical Analyst

Support EngineerSupport EngineerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

37 days ago

Salary

$140K - $160K / year

5 yrs expEnglishAzureCloudERPInformaticaOracleOracle ERPSOAP

Job Description

• Design, develop, and maintain Salesforce Sales Cloud solutions using: • Custom objects, fields, record types, page layouts, and Lightning Experience • Flows (record-triggered, screen, scheduled), validation rules, approval processes • Apex (classes, triggers, batch, schedulable) and SOQL/SOSL as needed • Lightning Web Components (LWC) for custom UI and extensions • Support end-to-end Sales Cloud processes including Accounts & Contacts, Lead management and conversion, Opportunity lifecycle and forecasting • Proposal and pipeline management • Design, implement, and support bi-directional integration between Salesforce and enterprise systems. • Work with middleware and integration platforms (e.g., MuleSoft, Boomi, Informatica, Azure Integration Services, or equivalent). • Develop and maintain integrations using REST/SOAP APIs, platform events, and asynchronous processing. • Troubleshoot and resolve integration failures, performance issues, and data synchronization problems. • Lead and support data migration, conversion, and synchronization efforts. • Establish and enforce data quality standards, duplicate management, and governance controls. • Manage Salesforce administration activities including: • User provisioning, roles, profiles, permission sets, and sharing rules • Security model design aligned with business and compliance requirements • Monitor system health, performance, storage usage, and limits. • Support and configure Salesforce Einstein and Agentforce capabilities at a foundational level.

Job Requirements

  • 5–7 years of hands-on experience working with Salesforce Sales Cloud in a technical or techno-functional role.
  • Strong technical expertise in:
  • Salesforce configuration and administration
  • Apex, SOQL, Flows, and Lightning Web Components
  • Proven experience designing and supporting enterprise integrations using APIs and middleware platforms.
  • Solid experience with data migration, data quality management, and system integrations.
  • Strong understanding of CRM architecture and Sales Cloud data model.
  • Ability to work effectively with architects, developers, integration teams, and business stakeholders.
  • Strong analytical, troubleshooting, and documentation skills.
  • Hands-on integration experience with Oracle ERP & HCM, Deltek (Vantagepoint/Vision), and Microsoft Outlook / Microsoft 365

Benefits

  • Medical, dental, vision insurance
  • 401k Retirement Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life, AD&D, short-term, and long-term disability
  • Professional and personal development
  • Generous paid time off
  • Commuter and wellness benefits

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