• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service • Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols • Communicate service offerings including training, support, software, laboratory services products and field upgrades • Partner with our customers to understand their analytical workflows and applications • Support the local instrument sales representative(s) to help secure new instrument orders • Provide service that helps to drive the sale of new service agreements, service agreement upgrades and instrument add-ons to existing service contracts • Maintain assigned assets including: Company vehicle, tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.