Scaling, Securing, and Managing the Best Open Source Databases on the Most Popular Platforms

MongoDB Database Support Engineer

Support EngineerSupport EngineerFull TimeRemoteTeam 201-500Since 2006H1B No SponsorCompany Site LinkedIn

Location

Washington

Posted

113 days ago

Salary

Not specified

Bachelor DegreeEnglishAnsibleAWSAzureChefCloudDockerKubernetesLinuxMongo DBMy SQLPostgresPuppetPythonRDBMSVmwareGo

Job Description

• Serve on the front line, providing customers with professional technical support services for MongoDB • Resolve complex problems for customers with demanding deployments and business needs • Assist fellow support engineers, lead the way in blogging and support content creation, collaborate with other departments, and have a direct, positive impact on product strategy

Job Requirements

Excellent knowledge of both RDBMS's and MongoDB, including all aspects of configuration and best practices
Schema design, performance tuning, query optimization, & index tuning
Backup solutions
Replica set and sharding topologies
Engine selection and usage
Detailed understanding of monitoring requirements
Demonstrable experience of administering Linux based systems
Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Enthused to expand your skill set with new technologies as the industry continues to evolve
Availability to travel for the occasional team meeting, conference and customer visit
Experience working with customers in English
Completed MongoDB University courses
Percona Backup for MongoDB
Experience with MongoDB Atlas
Postgres DBA troubleshooting (basic level or higher)
Nagios, Percona Monitoring Plugins and other monitoring tools
Configuration management solutions such as Ansible, Puppet or Chef
Percona Toolkit suite
Writing Python and golang is preferred
Hands on experience of MySQL (Minimum 2+ years)

Benefits

flexible work hours
various paid time off programs
all your equipment for your remote office
funds for career development (external training, certifications, conferences)
ongoing connectivity allowances
opportunity to participate in our equity incentive plan
The Percona Adventure Team
Work-from-Anywhere
FlowDays
FryDays
overall flexibility
support being socially responsible through our PAVE volunteering program
Women Transforming Technology

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Support Engineer113 days ago