HighLevel
The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!
Senior Director, Channel Programs
Location
Texas
Posted
114 days ago
Salary
Not specified
Bachelor Degree10 yrs expEnglish
Job Description
• Own Strategy & Growth – Develop and lead HighLevel’s channel, affiliate, and/or strategic account programs to drive adoption, retention, and revenue growth.
• Partner/ Account Acquisition & Management – Identify, recruit, and cultivate high-value partners or accounts, ensuring long-term, mutually beneficial relationships.
• Independent Leadership – Serve as the senior escalation point, independently handling complex partner/account challenges and people-related situations with sound judgment.
• Team Leadership & Development – Lead and develop a global organization of directors, managers, and specialists, ensuring alignment, scalability, and leadership readiness across the Affiliate teams.
• Program Design & Optimization – Develop and manage incentive structures, gamification, commission frameworks, or account growth strategies that maximize engagement and success.
• Cross-Functional Alignment – Collaborate with Sales, Marketing, Product, and Revenue Operations to deliver seamless partner and account initiatives and go-to-market strategies.
• Governance & Compliance – Oversee contract compliance, program budget tracking, and partner/account reporting, ensuring transparency and alignment with business goals.
• Performance & Analytics – Track KPIs, monitor program health, and provide regular reporting to senior leadership, with clear data-driven recommendations for improvement.
• Industry Engagement – Represent HighLevel at industry events, partner conferences, and trade shows to strengthen brand presence and recruit new partners or accounts.
• Continuous Improvement – Stay ahead of industry and competitor trends, proactively adapting strategies to keep HighLevel competitive.
• Serve as the executive representative for all strategic partner relationships, industry alliances, and high-level negotiations. Represent the organization at global events and forums to strengthen market credibility and expand the partnership ecosystem.
Job Requirements
- 15 + years of progressive experience in Channel, Partnerships, or Business Development, including 7+ years leading large, global teams.
- Proven success in driving multi-region channel growth strategies and influencing C-level stakeholders.
- Strong executive presence with the ability to represent the organization in strategic negotiations and partner discussions.
- Experience managing multi-million-dollar budgets and driving measurable ROI across partner programs.
- Proven Leadership in Channel – Extensive experience in channel programs, partnerships, or affiliate marketing, with a track record of delivering growth and scaling ecosystems.
- Independent Leadership – Ability to handle complex business situations and people challenges independently, using sound judgment and maturity.
- Business Acumen – Strong understanding of contracts, budgets, partner/account governance, and performance metrics.
- Leadership Skills – Track record of inspiring, motivating, and scaling high-performing teams.
- Collaboration – Exceptional ability to influence cross-functional leaders across Sales, Marketing, Product, and Rev Ops.
- Strategic Thinking – Ability to set long-term program strategy while executing short-term growth initiatives.
- Resilience & Adaptability – Comfortable managing ambiguity, tough negotiations, and high-stakes partner/account or people decisions.
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
- 10+ years in channel management, partnerships, or business development.
- 7+ years leading and scaling affiliate or channel marketing programs in SaaS, PLG startups, or agencies.
Benefits
- Equal Employment Opportunity Information
- Voluntary demographic information for compliance
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