We offer high-performance scientific instruments and high-value analytical and diagnostic solutions.
Customer Support Engineer
Location
California
Posted
111 days ago
Salary
$64.8K - $113K / year
Job Description
Job Requirements
- Doctorate, PhD in Life Science discipline preferred or master’s degree with 2 years or Bachelor of Science in Engineering or hard sciences with 3 years, relevant experience
- Understands the needs of life science customers, specifically in the field of high-end fluorescent microscopy applications
- Capable to assist selling advanced technology instrumentation
- Hands-on experience and knowledge troubleshooting software and system components in complex instrumentation - light-sheet experience (preferred)
- Hands-on experience and knowledge with lasers and other optical alignment of microscopy systems
- Good communicator and experience consultative selling skills
- Excellent verbal and written communication and presentation skills with MS office proficiency
- Energetic self-starter with a strong work ethic and good problem solving skills
- Willingness to travel domestically (and on occasion internationally) on short notice
- Current valid driving license (mandatory)
- Fluent in English (mandatory)
Benefits
- 401(k) with company match
- Employee stock purchase plan
- Medical and dental plans
- Life insurance
- Short-term and long-term disability insurance
- Employee assistance program
- Paid time off including vacation, sick time and holidays
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