Temporary Applications Support Analyst

Support EngineerSupport EngineerFull TimeRemoteTeam 501-1,000H1B SponsorCompany Site LinkedIn

Location

Colorado

Posted

111 days ago

Salary

$24 - $30 / hour

Bachelor DegreeEnglishCitrixSQL

Job Description

• Act as a liaison between operational and technical colleagues to ensure applications availability and performance • Perform periodic user audits and maintain proprietary applications • Resolve performance discrepancies and communicate with stakeholders • Monitor existing systems to identify efficiencies • Install, configure and maintain applications in Development, UAT and Production systems • Comprehend and translate users’ needs to facilitate resolution • Provide user documentation for issue resolution • Participate in the department's on-call rotation

Job Requirements

Bachelor’s Degree in Computer Science, Information Technology, Information Systems, or related discipline preferred
Previous application and/or IT systems level support required
Proficient with Microsoft Active Directory
Baseline knowledge of application deployment over a CITRIX environment
Proficient with full MS Office Suite including SharePoint
Knowledge of Microsoft SharePoint functionality
Prior experience/ability with Microsoft SQL
Proficient with Adobe Acrobat
Familiarity with editing XML documents
Baseline knowledge of Microsoft Windows 2003, 2008 and 2012 servers
Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment
Commitment and ability to cultivate a diverse and inclusive work environment.