SCOPE Eyecare & Healthcare

Our vision is to constantly exceed the expectations of our healthcare partners, our patients and our people

Learning and Development Manager

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteTeam 51-200Since 2009H1B No SponsorCompany SiteLinkedIn

Location

Connecticut + 10 moreAll locations: Connecticut, Maine, New Hampshire, New Jersey, New York, Maryland, Massachusetts, Pennsylvania, Rhode Island, Vermont, Virginia

Posted

113 days ago

Salary

$130K / year

Bachelor Degree1 yr expEnglishGo

Job Description

• Partners effectively with the Business • Invests time to understand and stay up to date with the business strategy, priorities and activities of the US sales and functional teams. • Participates and actively contributes to Business operations and meetings. • Builds rapport and credibility as a trusted and valuable partner in supporting the business goals and works seamlessly with the US leaders to support programmes of change and improvement. • Identifies where L&D can contribute to key initiatives and takes accountability for delivering on agreed actions. • Works and shares openly with L&D colleagues in Ireland and the UK to understand and improve how L&D can best support the sales and functional teams on a global level. • Works with the Commercial department and Sales Managers to support the implementation of a value based selling approach. • Designs and delivers training for Managers, Sales and Support Function Teams to embed this value based selling approach. • Conducts training needs analysis with sales managers and develops training plans for the team. • Guides, mentors and coaches on a 1:1 basis to improve capabilities within the sales competency framework. • Keeps therapy and US product training courses up to date. • Designs learning sessions to drive awareness of market trends, competitor environment and changes to products as they arise. • Be the L&D representation on the ‘Go to Market’ team for US specific new product launches. • Supports each Manager in undertaking Training Needs Analysis for their teams and consolidates the agreed priorities into Training Plans and Individual Development Goals. • Uses various mediums (ILT workshops or training events / in person or virtual, self-directed learning, Mentoring/Coaching, etc) to drive enhanced knowledge and skills based on the needs identified. • Designs all training courses in line with Scope’s SOPs and Work Instructions using best practice materials and approaches to training ensuring they are effective. • Leverages the expertise within the wider TLD team to design, implement and manage the roll out and recording of training. • Configures key metrics within the training courses to assess effectiveness, ideally via business impact and value. • Designs and manages a US version of SIP modelled on the programme used in UK and Ireland. • Runs this programme as needed throughout the calendar year (expect 3-4 annually) to ensure new hires in the US feel welcomed, valued and introduced to the Scope culture and ways of working. • Collaborates closely with Hiring Managers to ensure new hires are set up for success during their initial 6 to 8-week period by having a comprehensive and effective Induction Plan.

Job Requirements

  • Bachelor’s degree in Science, Technical or Business field is required
  • A Training, Learning, Development or related qualification or certification is required.
  • A Coaching or Facilitation qualification is desirable
  • Substantial experience of training design and delivery within a B2B sales environment.
  • Pharmaceutical or medical devices industry experience is desirable.
  • A demonstrable appreciation for the commercial aspects of the sector with the ideal candidate having worked in a commercial field sales position during their career.
  • Experience leading a team of sales professionals is desirable.
  • Experience of using mentoring and coaching techniques to develop sales professionals’ capability is required.
  • Experience operating within a sales competency framework is desirable.
  • Facilitation skills would be advantageous.
  • Excellent verbal, written and presentation skills are required with experience of both in person and virtual training delivery expected.
  • Can demonstrate experience designing and delivering engaging and effective training/learning interventions that deliver learning objectives.
  • An Instructional Design qualification is advantageous.
  • Demonstrated ability to understand the science and clinical aspects of a product portfolio as well as the commercial considerations.
  • Excellent planning and organisation skills with an ability to manage a varied workload.
  • A real team player who will relate well to colleagues and will seize the opportunity to develop good relationships with them.
  • Proven ability to work cross functionally, challenge respectfully and influence change.
  • Initiative – able to operate with minimal supervision knowing when to consult / inform.
  • A good sense of humour and a bright, enthusiastic personality.
  • Willingness to travel extensively in the US (50%) and internationally (2-3 times per year).

Benefits

  • Equal employment opportunities to all employees and applicants

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